1. Acceptance of Terms
By creating an account and using Quala CRM ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.
2. Description of Service
Quala CRM is a cloud-based customer relationship management and accounting software provided by Quala Studio (Lepearc LLC, DBA Quala Studio), based in Miami, FL, USA.
3. Free Trial
New users receive a 7-day free trial with full access to the Starter plan features. No credit card is required during the trial period. After 7 days, access will be restricted until a paid plan is selected.
4. Subscription & Billing
Paid plans are billed monthly. You may cancel at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.
5. Data & Privacy
Your data is stored securely and is never sold to third parties. You retain full ownership of all data you enter into the Service. We may use anonymized, aggregated data for product improvement purposes.
6. Acceptable Use
You agree not to use the Service for illegal activities, to distribute malware, to harass others, or to violate any applicable laws. We reserve the right to suspend accounts that violate these terms.
7. Limitation of Liability
Quala Studio is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the past 30 days.
8. Modifications
We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.
9. Contact
For questions about these Terms, contact us at hello@qualastudio.com.